Class overview :

Class goals :

At the end of the course, delegates will able to:

• Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
• Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
• Use ESXi technical support mode to diagnose and rectify problems on ESXi
• Create and use a network sniffer to capture and display virtual switch network traffic
• Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems

Content of VMware vSphere 4: Troubleshooting

Course Introduction

ESXi Command-Line Troubleshooting Methods

• Install and use the vMA
• Learn common vSphere Command-Line Interface commands and syntax
• Configure ESXi technical support mode and SSH access

ESX, ESXi, and vCenter Server Log Files

• View ESX, ESXi, and vCenter Server log files
• Configure a centralized ESX/ESXi log host

Network Troubleshooting

• Identify and configure vNetwork components
• Configure and use a network traffic sniffer

Management Troubleshooting

• Troubleshoot vSphere management components

Storage Troubleshooting

• View, configure, and diagnose storageaccess problems
• Configure iSCSI authentication and digests

VMotion Troubleshooting

• Troubleshoot VMotion and Storage VMotion errors

VMware HA Cluster Troubleshooting

• Troubleshoot errors with slot calculations, admission control, and host monitoring

DRS Cluster Troubleshooting

• Troubleshoot errors with shares, pools, and limits

Virtual Machine Troubleshooting

• Review power-on requirements
• Troubleshoot virtual machine power-on failures

Graduation Lab

• Complete a final multi-hour, multi-problem troubleshooting exercise