Tag Archives: troubleshooting

Training Configuring and Troubleshooting Windows Server 2008 Terminal Services – 2 days

Class overview :

This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.

Class goals :

On completion of this training course, delegates should be able to:

  • Install and configure the TS role
  • Configure TS settings
  • Identify the appropriate licensing scope and configure forest, domain, and workgroup licensing
  • Identify when to use the per-user and per-device licensing modes
  • Install the TS Licensing Role
  • Configure TS licensing for per-user and device licenses
  • Manage the licensing lifecycle
  • Configure TS connection properties using TS console and Group Policy
  • Troubleshoot TS connection properties for a single user and multiple users
  • Identify the considerations for the types of applications that can be installed in a TS environment
  • Install applications on TS
  • Configure TS Web Access to make TS RemoteApp programs available through a Web site
  • Configure TS Easy Print
  • Install and configure TS Web Access role service
  • Configure a TS session broker for a load-balanced TS farm
  • Configure TS Gateway properties
  • Monitor active connections using TS Gateway console
  • Troubleshoot a TS Gateway connectivity issue
  • Manage TS connections to ensure availability of the TS
  • Resolve client connectivity issues by verifying end-user configuration using Remote Desktop Connection (RDC)
  • Monitor TS connections to determine when to force client disconnect
  • Identify monitoring methods for TS services role
  • Configure resource allocation policies using WSRM based on the environment
  • Monitor WSRM performance using the WSRM Monitoring TS tool

Content of Configuring and Troubleshooting Windows Server 2008 Terminal Services

Configuring Terminal Services Core Functionality

This module explains how to install TS and configure core functionality.

  • Configuring TS Role
  • Configuring TS Settings

Configuring and Managing Terminal Services Licensing

This module explains how to configure and manage TS Licensing.

  • Configuring TS Licensing
  • Managing TS Licenses

Configuring and Troubleshooting Terminal Services Connections

This module explains how to configure and troubleshoot connection properties using TS.

  • Configuring TS Connection Properties
  • Configuring TS Properties Using Group Policy
  • Troubleshooting TS

Configuring Terminal Services Resources

This module explains how to configure TS Easy Print and TS RemoteApp.

  • Installing Applications
  • Configuring Remote Applications
  • Configuring Printers

Configuring Terminal Services Web Access

This module explains how to configure TS Web Access.

  • Installing the TS Web Access Role Service

Configuring Session Broker

This module explains how to configure TS Session Broker.

  • Configuring a TS Session Broker for a Load-Balanced Farm

Configuring and Troubleshooting Terminal Services Gateway

This module explains how to configure and troubleshoot TS Gateway.

  • Configuring TS Gateway
  • Troubleshooting TS Gateway Connectivity Issues

Managing and Monitoring Terminal Services

This module explains how to manage and monitor TS connections post installation and configuration. The students will also be introduced to configuring WSRM for TS.

  • Managing Current TS Connections
  • Monitoring TS Connections
  • Configuring WSRM for TS
Configuring and Troubleshooting Windows Server 2008 Terminal Services
Training Configuring and Troubleshooting Windows Server 2008 Terminal Services

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training VMware VSphere 4: Troubleshooting – 4 days

Class overview :

This lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware® ESX™/ESXi hosts and VMware vCenter™ Server systems.

Class goals :

At the end of the course, delegates will able to:

  • Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
  • Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
  • Use ESXi technical support mode to diagnose and rectify problems on ESXi
  • Create and use a network sniffer to capture and display virtual switch network traffic
  • Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems

Content of VMware vSphere 4: Troubleshooting

Course Introduction

ESXi Command-Line Troubleshooting Methods

  • Install and use the vMA
  • Learn common vSphere Command-Line Interface commands and syntax
  • Configure ESXi technical support mode and SSH access

ESX, ESXi, and vCenter Server Log Files

  • View ESX, ESXi, and vCenter Server log files
  • Configure a centralized ESX/ESXi log host

Network Troubleshooting

  • Identify and configure vNetwork components
  • Configure and use a network traffic sniffer

Management Troubleshooting

  • Troubleshoot vSphere management components

Storage Troubleshooting

  • View, configure, and diagnose storageaccess problems
  • Configure iSCSI authentication and digests

VMotion Troubleshooting

  • Troubleshoot VMotion and Storage VMotion errors

VMware HA Cluster Troubleshooting

  • Troubleshoot errors with slot calculations, admission control, and host monitoring

DRS Cluster Troubleshooting

  • Troubleshoot errors with shares, pools, and limits

Virtual Machine Troubleshooting

  • Review power-on requirements
  • Troubleshoot virtual machine power-on failures

Graduation Lab

  • Complete a final multi-hour, multi-problem troubleshooting exercise
WMware VSphere 4
Training WMware VSphere 4

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Introduction to PCs Series: Troubleshooting and tips – 1 day

Class overview :

This course provides users with information on how to protect data on their computer and overcome potential problems in addition to offering tips on how to maximize the efficiency of their PC.

Class goals :

  • Back up files
  • Use System Restore and Safe Mode
  • Handle viruses and other issues
  • Troubleshoot common problems
  • Identify common mistakes and helpful tips

Content of Introduction to PCs Series: Troubleshooting and Tips

  • Using the Emergency Boot Disk
  • Backing Up Your Files
  • Dealing with Viruses
  • Using System Restore
  • Checking Your PC for Trouble
  • Using Safe Mode
  • Checking for Device Conflicts
  • Restoring a Device Driver
  • Troubleshooting Startup Problems
  • Identifying Sources for Help
  • Identifying Ten Common Mistakes
  • Identifying Ten Smart Purchases
  • Top Ten Tips from a Guru
Introduction to PCs Series
Training Introduction to PCs Series

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …