Class overview :

Class goals :

On completion of this course, students will have learnt about:

• Introducing XenApp
• Licensing XenApp
• Installing XenApp
• Administrative Configuration
• Installing and Configuring Web Interface
• Delivering Applications and Content
• Streaming Applications
• Configuring Policies
• Configuring Load Management
• Optimizing the User Experience
• Configuring Self Service Applications
• Configuring Printing
• XenApp Security
• Monitoring XenApp
• Additional Components

Content of Citrix XenApp 6.5 Basic Administration

Module 1: Introducing Basic Administration for Citrix XenApp 6

• XenApp Editions
• XenApp Features
• XenApp Architecture:
  • XenApp Components
  • Single and Multiple Farm Environments
  • XenApp Servers: Session host-only and Controllers
  • Data Store
  • Data Store Updates and the Local Host Cache
  • Independent Management Architecture
  • Data Collectors
  • Data Collector Election
  • Zones
  • Additonal XenApp Components
• AppCenter

Module 2: Licensing XenApp

• Overview
• To License XenApp
  • Licensing Communication
  • License Communication Process
  • License Types
  • Citrix License Server
  • Microsoft Remote Desktop Services
  • Remote Desktop Licensing
  • Additional Licensing Considerations
• License Administration Console
  • Port Configuration
  • Delegated Administrators in the License Administration Console
• Installing Licensing
  • Manual Installation and Configuration
  • Removing Licensing
  • License Server Considerations
• License File Management
  • Obtaining License Files
  • To Add License Files
  • Subscription Advantage
• High Availability Considerations
  • Additional License Server Processes
  • License Server Clustering

Module 3: Installing XenApp

• Overview
• XenApp Server Role Manager
• Hardware Requirements
• Software Requirements
• Installation Decisions
• Server Configuration Tool
• Dyamic Data Center Provisioning
• Role-based Uninstall
• XenApp Configuration Options
  • Which Farm or Zones Will Be Used in the Environment?
  • Which Server Will Be Used as the License Server?
  • Which Database Engine Will Be Used for the Data Store Database?
  • Will Shadowing Be Enabled?
  • On Which Port Will the Citrix XML Service Run?
  • When Will Users Be Added to the Local Remote Desktop Users Group?
  • Will Pass-through Authentication Be Used in the Environment?
  • Will Information in the Data Store and Configuration Logging Databases be Protected with IMA Encryption?
• Web Interface Installation Decisions

Module 4: Configuring XenApp Administration

• Overview
• Worker Groups
  • Managing Worker Groups
• Administrator Privilege Levels
  • Creating Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Delegating Administration
• Configuration Logging
  • Creating the Configuration Logging Database
  • Configuration Logging Database Settings
  • Enabling Configuration Logging

Module 5: Installing and Configuring Web Interface

• Overview
• Web Interface Ports
  • Web Interface Communication Process
• Web Interface Installation
  • Installing the Web Interface
• Site Creation
  • Creating a Web Interface Site
  • Site Creation Considerations
  • XenApp Web Site Configuration Options
  • XenApp Services Site Configuration
• Web Interface Site Modification
  • Modifying the Web Interface Configuration File
  • Using the Web Interface Management Console
• Specifying Citrix Plug-in Backup URLs
• Site Appearance
  • Site Customization Options
  • Session Preferences
  • Session Options
  • User Options
• Workspace Control
  • Workspace Control Functionality
  • Workspace Control Configuration Options
  • Workspace Control User Customization
  • Configuring Workspace Control
  • Session Termination
• Citrix Plug-ins and Web Interface
  • Plug-in Deployment Options
  • Automatically Detecting Plug-ins
  • Client Detection
• Authentication Configuration
  • Authentication Options
  • Generic RADIUS Support
  • Explicit Authentication
  • Pass-through Authentication
  • Smart Card Authentication
  • Citrix XML Service Trust Relationships
• Secure Access Configuration
  • Access Methods
  • Network Address Translation
  • Network Address Translation Access Types
• Server Configuration
  • Configuring Multiple Farms
  • Adding Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Specifying the XML Communication Port
  • Ticket Expiration Settings
• Web Interface Site Removal
• Troubleshooting Web Interface Issues

Module 6: Delivering Applications and Content

• Overview
• Published Resources
  • Published Resource Types
  • Resource Publishing Phases
  • Resource Name and Location
  • Server Assignment
  • Configured or Anonymous Accounts
  • Users and Groups
  • Resource Publishing Settings
• VM Hosted Apps
  • Components of VM Hosted Apps
• Organizing Published Resources for Users
• Advanced Published Resource Settings
  • Access Control
  • Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
• Published Resource Configuration
  • Session Pre-Launch
  • Managing Connections to Resources
  • Disabling or Hiding a Published Resource
• Troubleshooting Application Delivery Issues

Module 7: Streaming Applications

• Overview
• Application Streaming
  • Application Streaming Benefits
  • Application Streaming Components
  • Application Streaming Communication Process
  • Streaming App-V Packages
• Citrix Offline Plug-in
  • Citrix Offline Plug-in Cache
  • Citrix Offline Plug-in Installation
• Citrix Streaming Profiler
  • Profiling Process
  • Installing the Citrix Streaming Profiler
  • Creating a Profile
  • Profile Security Setting
  • Targets
  • Inter-Isolation Communication
  • Profile Preference Settings
  • Profile System Requirements
  • Profile Installation Types
  • Profile Properties
  • Known Limits for Profiling Applications
  • Target Properties
  • Upgrading an Application in a Target
• Application Delivery Methods
• The Use Web Delivery Method
• To Stream to Servers
• Publishing a Streamed Application
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
• Configuring Sites for Streaming Applications
  • Support for Both Remote and Streaming Applications
• Offline Access Management
  • Indirect Membership to the Offline Access List
  • Providing Offline Access
  • Offline Access Period
  • Renewing Offline Access Period
  • Application Caching
  • Pre-Deployment of Streaming Applications
• Troubleshooting Streaming Issues

Module 8: Configuring Policies

• Overview
• Group Policy Integration
  • IMA-based Group Policies
  • Group Policy Extensions
  • Group Policy Architecture
• Policy Evaluation
  • Policy Application Process
  • Policy Processing and Precedence
  • Policy Changes Example
  • Policy Precedence Exceptions
• Policy Rules
• Support for Policy Templates
• Policy Filtering
• Policy Modeling

Module 9: Configuring Load Management

• Overview
• Load Manager
• Load Balancing
  • Load Balancing Process
• Load Calculation
  • Load Calculations
• Load Evaluator Configuration
  • Creating Custom Load Evaluators
  • Thresholds for Load Management
  • Assigning Load Evaluators to Servers and Applications
• Load Balancing Policies
  • Creating Load Balancing Policies
  • Force Application Streaming
• Preferential Load Balancing
  • Preferential Load Balancing Example
  • Preferential Load Balancing Considerations
• Troubleshooting Load Management Issues

Module 10: Optimizing the User Experience

• Overview
• Optimizing Session Performance
  • Enabling Display Settings
• HDX Broadcast Session Reliability
  • Enabling HDX Broadcast Session Reliability
• HDX Broadcast Session Reliability Considerations
• HDX RealTime
  • Enabling HDX RealTime
  • Understanding HDX RealTime Design Considerations
• HDX Plug-n-Play
  • Enabling HDX Plug-n-Play
  • Understanding HDX Plug-n-Play Design Considerations
• HDX MediaStream Windows Media Redirection
• HDX MediaStream Flash Redirection
• HDX 3D Image Acceleration
  • Enabling HDX 3D Image Acceleration
• HDX 3D Progressive Display
  • Enabling HDX 3D Progressive Display
• User Profiles
  • Differentiating User Profile Types
  • Redirecting User Data
  • Managing User Profiles
  • Enabling Profile Management
  • Understanding the Profile Management Logon Process
• Troubleshooting User Experience Issues

Module 11: Configuring Self-Service Applications

• Overview
• Self-Service Applications Technologies
• Citrix Receiver
  • Citrix Receiver for Windows
  • Citrix Receiver for Macintosh
• Citrix Merchandising Server
  • Citrix Merchandising Server Architecture
• Plug-ins
  • Supported Plug-ins, Clients and Receivers
  • Plug-in Delivery
  • Client for Java
  • Installation Considerations
• Troubleshooting Self-Service Application Issues

Module 12: Configuring Printing

• Overview
• Printing Concepts
  • Printing Definitions
  • Printer Types
  • Printing Security
• Default Printing Behavior
  • Altering the Default Printing Behavior
• Printer Provisioning
  • User Self-Provisioning
  • Printer Auto-Creation
• Printing Pathways
  • Network Printing Pathway
  • Client Printing Pathway
  • Printing Pathway Demonstration
• Printer Drivers
  • Printer Driver Types
• Citrix Universal Printing
  • Enhanced MetaFile Format
  • Print Preview
  • Citrix Universal Printer
  • Configuring Citrix Universal Printing
• Administrator-Assigned Network Printers
  • Adding a Network Printer
  • Editing Network Printer Settings
  • Specifying the Default Printer
• Workspace Control and Proximity Printing
  • Configuring Proximity Printing
• Printing Preferences
  • Printing Properties
  • Printing Preference Hierarchy
  • Configuring Printer Property Retention
• Printing Bandwidth
• Troubleshooting Printing Issues

Module 13: Securing XenApp

• Overview
• XenApp Security Solutions
• SecureICA
• Citrix SSL Relay
  • SSL Relay Communication
  • Configuring SSL Relay
• Access Gateway
  • Access Gateway Deployment Scenarios
  • Access Gateway Communications
  • Digital Certificates
  • Securing Access to Hosted Applications
  • SmartAccess
• Web Interface Configuration
  • Access Methods
  • Access Gateway Settings
  • Configuring Web Interface for Access Gateway Connections
• Security Configuration Best Practices
• Troubleshooting Access Gateway with XenApp

Module 14: Monitoring XenApp

• Overview
• Health Monitoring and Recovery
• Service Monitoring for XenApp
  • Service Monitoring Components
  • Service Monitoring Communication
• License Usage Monitoring
  • Configuring License Alerts
  • Viewing License Usage
  • Viewing Historical License Data
• Workflow Studio Overview
  • Workflow Studio Architecture
  • Workflow Automation Use Cases
• Accessing the Farm using PowerShell
• Administering the Farm using Commands

Module 15: Additional Components

• Overview
• SmartAuditor
  • SmartAuditor Components
  • Session Recording Process
• Single Sign-on
  • Single Sign-on Components
  • Single Sign-on Process
• Branch Optimization
  • Branch Repeater Components
  • Branch Optimization Process for the Plug-in
• Provisioning Services
  • Provisioning Services Components
• Power and Capacity Management
• XenServer
  • XenServer Components