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Training Citrix XenApp 6.5 Basic Administration – 5 days

Class overview :

Citrix XenApp 6.5 Basic Administration (CXA-206-1I) training course provides the foundation necessary for administrators to effectively centralize and manage applications in the datacenter and instantly deliver them as a service to users anywhere.

Class goals :

On completion of this course, students will have learnt about:

  • Introducing XenApp
  • Licensing XenApp
  • Installing XenApp
  • Administrative Configuration
  • Installing and Configuring Web Interface
  • Delivering Applications and Content
  • Streaming Applications
  • Configuring Policies
  • Configuring Load Management
  • Optimizing the User Experience
  • Configuring Self Service Applications
  • Configuring Printing
  • XenApp Security
  • Monitoring XenApp
  • Additional Components

Content of Citrix XenApp 6.5 Basic Administration

Module 1: Introducing Basic Administration for Citrix XenApp 6

  • XenApp Editions
  • XenApp Features
  • XenApp Architecture:
    • XenApp Components
    • Single and Multiple Farm Environments
    • XenApp Servers: Session host-only and Controllers
    • Data Store
    • Data Store Updates and the Local Host Cache
    • Independent Management Architecture
    • Data Collectors
    • Data Collector Election
    • Zones
    • Additonal XenApp Components
  • AppCenter

Module 2: Licensing XenApp

  • Overview
  • To License XenApp
    • Licensing Communication
    • License Communication Process
    • License Types
    • Citrix License Server
    • Microsoft Remote Desktop Services
    • Remote Desktop Licensing
    • Additional Licensing Considerations
  • License Administration Console
    • Port Configuration
    • Delegated Administrators in the License Administration Console
  • Installing Licensing
    • Manual Installation and Configuration
    • Removing Licensing
    • License Server Considerations
  • License File Management
    • Obtaining License Files
    • To Add License Files
    • Subscription Advantage
  • High Availability Considerations
    • Additional License Server Processes
    • License Server Clustering

Module 3: Installing XenApp

  • Overview
  • XenApp Server Role Manager
  • Hardware Requirements
  • Software Requirements
  • Installation Decisions
  • Server Configuration Tool
  • Dyamic Data Center Provisioning
  • Role-based Uninstall
  • XenApp Configuration Options
    • Which Farm or Zones Will Be Used in the Environment?
    • Which Server Will Be Used as the License Server?
    • Which Database Engine Will Be Used for the Data Store Database?
    • Will Shadowing Be Enabled?
    • On Which Port Will the Citrix XML Service Run?
    • When Will Users Be Added to the Local Remote Desktop Users Group?
    • Will Pass-through Authentication Be Used in the Environment?
    • Will Information in the Data Store and Configuration Logging Databases be Protected with IMA Encryption?
  • Web Interface Installation Decisions

Module 4: Configuring XenApp Administration

  • Overview
  • Worker Groups
    • Managing Worker Groups
  • Administrator Privilege Levels
    • Creating Administrator Accounts
    • Configuring Administrator Permissions
    • Configuring Folder Permissions
    • Delegating Administration
  • Configuration Logging
    • Creating the Configuration Logging Database
    • Configuration Logging Database Settings
    • Enabling Configuration Logging

Module 5: Installing and Configuring Web Interface

  • Overview
  • Web Interface Ports
    • Web Interface Communication Process
  • Web Interface Installation
    • Installing the Web Interface
  • Site Creation
    • Creating a Web Interface Site
    • Site Creation Considerations
    • XenApp Web Site Configuration Options
    • XenApp Services Site Configuration
  • Web Interface Site Modification
    • Modifying the Web Interface Configuration File
    • Using the Web Interface Management Console
  • Specifying Citrix Plug-in Backup URLs
  • Site Appearance
    • Site Customization Options
    • Session Preferences
    • Session Options
    • User Options
  • Workspace Control
    • Workspace Control Functionality
    • Workspace Control Configuration Options
    • Workspace Control User Customization
    • Configuring Workspace Control
    • Session Termination
  • Citrix Plug-ins and Web Interface
    • Plug-in Deployment Options
    • Automatically Detecting Plug-ins
    • Client Detection
  • Authentication Configuration
    • Authentication Options
    • Generic RADIUS Support
    • Explicit Authentication
    • Pass-through Authentication
    • Smart Card Authentication
    • Citrix XML Service Trust Relationships
  • Secure Access Configuration
    • Access Methods
    • Network Address Translation
    • Network Address Translation Access Types
  • Server Configuration
    • Configuring Multiple Farms
    • Adding Farms
    • Configuring Load Balancing
    • Enabling Fault Tolerance
    • Specifying the XML Communication Port
    • Ticket Expiration Settings
  • Web Interface Site Removal
  • Troubleshooting Web Interface Issues

Module 6: Delivering Applications and Content

  • Overview
  • Published Resources
    • Published Resource Types
    • Resource Publishing Phases
    • Resource Name and Location
    • Server Assignment
    • Configured or Anonymous Accounts
    • Users and Groups
    • Resource Publishing Settings
  • VM Hosted Apps
    • Components of VM Hosted Apps
  • Organizing Published Resources for Users
  • Advanced Published Resource Settings
    • Access Control
    • Content Redirection
    • Implementing Resource Limits and Client Options
    • Configuring Resource Appearance
  • Published Resource Configuration
    • Session Pre-Launch
    • Managing Connections to Resources
    • Disabling or Hiding a Published Resource
  • Troubleshooting Application Delivery Issues

Module 7: Streaming Applications

  • Overview
  • Application Streaming
    • Application Streaming Benefits
    • Application Streaming Components
    • Application Streaming Communication Process
    • Streaming App-V Packages
  • Citrix Offline Plug-in
    • Citrix Offline Plug-in Cache
    • Citrix Offline Plug-in Installation
  • Citrix Streaming Profiler
    • Profiling Process
    • Installing the Citrix Streaming Profiler
    • Creating a Profile
    • Profile Security Setting
    • Targets
    • Inter-Isolation Communication
    • Profile Preference Settings
    • Profile System Requirements
    • Profile Installation Types
    • Profile Properties
    • Known Limits for Profiling Applications
    • Target Properties
    • Upgrading an Application in a Target
  • Application Delivery Methods
  • The Use Web Delivery Method
  • To Stream to Servers
  • Publishing a Streamed Application
    • Specifying an Alternate Profile for a Published Application
    • Enabling the Least-Privileged User Account
  • Configuring Sites for Streaming Applications
    • Support for Both Remote and Streaming Applications
  • Offline Access Management
    • Indirect Membership to the Offline Access List
    • Providing Offline Access
    • Offline Access Period
    • Renewing Offline Access Period
    • Application Caching
    • Pre-Deployment of Streaming Applications
  • Troubleshooting Streaming Issues

Module 8: Configuring Policies

  • Overview
  • Group Policy Integration
    • IMA-based Group Policies
    • Group Policy Extensions
    • Group Policy Architecture
  • Policy Evaluation
    • Policy Application Process
    • Policy Processing and Precedence
    • Policy Changes Example
    • Policy Precedence Exceptions
  • Policy Rules
  • Support for Policy Templates
  • Policy Filtering
  • Policy Modeling

Module 9: Configuring Load Management

  • Overview
  • Load Manager
  • Load Balancing
    • Load Balancing Process
  • Load Calculation
    • Load Calculations
  • Load Evaluator Configuration
    • Creating Custom Load Evaluators
    • Thresholds for Load Management
    • Assigning Load Evaluators to Servers and Applications
  • Load Balancing Policies
    • Creating Load Balancing Policies
    • Force Application Streaming
  • Preferential Load Balancing
    • Preferential Load Balancing Example
    • Preferential Load Balancing Considerations
  • Troubleshooting Load Management Issues

Module 10: Optimizing the User Experience

  • Overview
  • Optimizing Session Performance
    • Enabling Display Settings
  • HDX Broadcast Session Reliability
    • Enabling HDX Broadcast Session Reliability
  • HDX Broadcast Session Reliability Considerations
  • HDX RealTime
    • Enabling HDX RealTime
    • Understanding HDX RealTime Design Considerations
  • HDX Plug-n-Play
    • Enabling HDX Plug-n-Play
    • Understanding HDX Plug-n-Play Design Considerations
  • HDX MediaStream Windows Media Redirection
  • HDX MediaStream Flash Redirection
  • HDX 3D Image Acceleration
    • Enabling HDX 3D Image Acceleration
  • HDX 3D Progressive Display
    • Enabling HDX 3D Progressive Display
  • User Profiles
    • Differentiating User Profile Types
    • Redirecting User Data
    • Managing User Profiles
    • Enabling Profile Management
    • Understanding the Profile Management Logon Process
  • Troubleshooting User Experience Issues

Module 11: Configuring Self-Service Applications

  • Overview
  • Self-Service Applications Technologies
  • Citrix Receiver
    • Citrix Receiver for Windows
    • Citrix Receiver for Macintosh
  • Citrix Merchandising Server
    • Citrix Merchandising Server Architecture
  • Plug-ins
    • Supported Plug-ins, Clients and Receivers
    • Plug-in Delivery
    • Client for Java
    • Installation Considerations
  • Troubleshooting Self-Service Application Issues

Module 12: Configuring Printing

  • Overview
  • Printing Concepts
    • Printing Definitions
    • Printer Types
    • Printing Security
  • Default Printing Behavior
    • Altering the Default Printing Behavior
  • Printer Provisioning
    • User Self-Provisioning
    • Printer Auto-Creation
  • Printing Pathways
    • Network Printing Pathway
    • Client Printing Pathway
    • Printing Pathway Demonstration
  • Printer Drivers
    • Printer Driver Types
  • Citrix Universal Printing
    • Enhanced MetaFile Format
    • Print Preview
    • Citrix Universal Printer
    • Configuring Citrix Universal Printing
  • Administrator-Assigned Network Printers
    • Adding a Network Printer
    • Editing Network Printer Settings
    • Specifying the Default Printer
  • Workspace Control and Proximity Printing
    • Configuring Proximity Printing
  • Printing Preferences
    • Printing Properties
    • Printing Preference Hierarchy
    • Configuring Printer Property Retention
  • Printing Bandwidth
  • Troubleshooting Printing Issues

Module 13: Securing XenApp

  • Overview
  • XenApp Security Solutions
  • SecureICA
  • Citrix SSL Relay
    • SSL Relay Communication
    • Configuring SSL Relay
  • Access Gateway
    • Access Gateway Deployment Scenarios
    • Access Gateway Communications
    • Digital Certificates
    • Securing Access to Hosted Applications
    • SmartAccess
  • Web Interface Configuration
    • Access Methods
    • Access Gateway Settings
    • Configuring Web Interface for Access Gateway Connections
  • Security Configuration Best Practices
  • Troubleshooting Access Gateway with XenApp

Module 14: Monitoring XenApp

  • Overview
  • Health Monitoring and Recovery
  • Service Monitoring for XenApp
    • Service Monitoring Components
    • Service Monitoring Communication
  • License Usage Monitoring
    • Configuring License Alerts
    • Viewing License Usage
    • Viewing Historical License Data
  • Workflow Studio Overview
    • Workflow Studio Architecture
    • Workflow Automation Use Cases
  • Accessing the Farm using PowerShell
  • Administering the Farm using Commands

Module 15: Additional Components

  • Overview
  • SmartAuditor
    • SmartAuditor Components
    • Session Recording Process
  • Single Sign-on
    • Single Sign-on Components
    • Single Sign-on Process
  • Branch Optimization
    • Branch Repeater Components
    • Branch Optimization Process for the Plug-in
  • Provisioning Services
    • Provisioning Services Components
  • Power and Capacity Management
  • XenServer
    • XenServer Components
Citrix XenApp 6.5 Basic Administration
Training Citrix XenApp 6.5 Basic Administration

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Engineering a Citrix Virtualization Solution – 5 days

Class overview :

The CVE-400-2 Engineering a Citrix Virtualization Solution (also known as CVE-4002, CVE4002, CVE-4002) course teaches Citrix engineers how to plan for and perform the tasks necessary to successfully integrate the component technologies that make up a Citrix virtualization solution in a Windows Server 2008 environment.

Class goals :

Upon successful completion of this course, learners will be able to:

  • Explain the benefits and considerations for VM storage, including local host disk, iSCSI SAN, Fibre Channel SAN and NFS SAN.
  • Explain how network considerations, including network topology, utilization requirements and the number of interfaces, affect a virtualization host server.
  • Configure network connectivity and storage for the XenServer host
  • Configure a resource pool for optimal performance
  • Identify information in the project documentation that is required for project decision-making purposes
  • Create an order of execution plan that reflects the tasks required to implement the virtual solution and organizational goals
  • Identify the available Provisioning Services server optimizations
  • Install, configure and test a Provisioning Services configuration
  • Configure XenApp for optimal performance in a virtualized environment
  • Prepare, install and configure a provisioned XenApp server within a Citrix virtualization solution
  • Identify the components that comprise a XenDesktop virtual solution
  • Provision a XenDesktop pool in a virtual solution
  • Identify the uses and differences of EdgeSight for Load Testing, EdgeSight for Endpoints and EdgeSight for XenApp.
  • Configure an EdgeSight alert to trigger a Workflow Studio workflow
  • Identify common workflows that can be automated using Workflow Studio
  • Perform a XenApp server upgrade using the vDisk update process

Content of Engineering a Citrix Virtualization Solution

Host Server Concepts

  • Key Virtualization Terms
  • Hardware Configuration
  • Memory Considerations
  • CPU Considerations
  • Network Considerations
  • Virtual Machine Management
  • Virtual Machine Migration
  • Identifying Media Storage Considerations
  • Differentiating Between Local Storage and SAN
  • Determining RAM Scalability
  • Determining CPU Scalability
  • Determining Network Interface Strategies
  • Determining HA Priority Levels
  • Identifying Storage Overcommitment Risks

XenServer Integration

  • ISO Storage
  • Pre-Installation Considerations
  • Troubleshooting
  • Configuring XenServer Networking
  • Configuring XenServer Storage
  • Creating a Resource Pool
  • Testing High Availability

Project Planning and Implementation Strategies

  • Project Roles
  • Project Documentation
  • Implementation Planning
  • Implementation Case Studies
  • Identifying Gaps in Documentation
  • Interpreting Project Documentation and Identifying Goals

Provisioning Services Integration

  • Network Support of Streaming
  • Provisioning Services Optimizations
  • Streaming Other Workloads
  • Troubleshooting
  • Installing and Configuring Provisioning Services Server
  • Creating and Configuring the vDisk
  • Testing the Configuration
  • Adding Additional Server to Farm
  • Configuring Load Balancing and HA for Provisioning Services

XenApp Integration

  • Application Delivery
  • XenApp Configurations
  • Provisioning Services with XenApp
  • XenApp Migration
  • Troubleshooting
  • Installing XenApp
  • Provisioning XenApp Servers
  • Configuring XenApp Servers

XenDesktop Integration

  • Virtual Desktop Components
  • Desktop Groups
  • XenDesktop Management
  • NetScaler VPX
  • Troubleshooting
  • Installing the Desktop Delivery Controller
  • Installing the Additional Desktop Delivery Controllers
  • Configuring the XenDesktop Farm
  • Creating a Virtual Desktop VM
  • Provisioning the XenDesktop Pool
  • Configuring the Desktop Group
  • Testing the Desktop Pool
  • Configuring NetScaler VPX

Virtualized Environment Monitoring

  • EdgeSight
  • EdgeSight for Load Testing
  • Installing EdgeSight for Load Testing
  • Installing EdgeSight Server
  • Configuring the EdgeSight Server
  • Installing EdgeSight Agent Database Server
  • Installing EdgeSight Agent on XenDesktop Desktops
  • Configuring EdgeSight
  • Testing the Monitoring Environment

Virtualized Environment Maintenance

  • Workflow Studio Overview
  • Workflow Automation
  • Sample Maintenance Workflows
  • XenApp and XenDesktop Server Backup
  • Configuring a XenServer Metadata Backup Schedule
  • Performing a XenServer Hotfix Update
  • Performing a XenApp Application Update
  • Upgrading a Provisioned XenApp Server
  • Configuring Lab Manager
  • Configuring Citrix Receiver for Citrix Dazzle
Engineering a Citrix Virtualization Solution
Training Engineering a Citrix Virtualization Solution

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Implementing Citrix XenApp 5.0 for Windows Server 2008 – 5 days

Class overview :

CXA-201-2I Implementing Citrix XenApp 5.0 for Windows Server 2008 (also known as CXA-201-2I, CXA2012I, CXA-2012I, CXA-2012, CXA2012) provides the foundation necessary to effectively deploy and administer Citrix XenApp and its components, including Web Interface, Application Streaming, Load Manager, Installation Manager, and Secure Gateway.

Class goals :

Upon successful completion of this course, learners are able to demonstrate the following objectives:

  • Install Citrix XenApp
  • Install and distribute Citrix XenApp Plugins for Windows software
  • Create and customize Web Interface sites
  • Publish applications, server desktops and content
  • Configure XenApp Web and XenApp Services sites
  • Create and assign load evaluators
  • Configure printers and printer policies and manage print drivers and printer bandwidth
  • Create and configure XenApp administrator accounts and their permissions
  • Configure display and SpeedScreen settings
  • Configure SecureICA encryption, SSL Relay and Secure Gateway
  • Install and distribute applications, service packs and hotfixes using Installation Manager
  • Identify the key features of Citrix XenApp Platinum Edition additional components

Content of Implementing Citrix XenApp 5.0 for Windows Server 2008

Introducing XenApp 5.0

  • Components of XenApp 5.0
  • Citrix XenApp 5.0 Architecture and Communications
  • Features of XenApp 5.0
  • Management Consoles in XenApp 5.0
  • License Management Console
  • Access Management Console
  • XenApp Advanced Configuration

Installing XenApp

  • XenApp Installation Decisions
  • XenApp Installation
  • Citrix XenApp Plugins for Windows
  • Architecture and Communication
  • Citrix XenApp Plugins Installation
  • Custom Installation Package
  • Citrix XenApp Plugin Usage
    • Using the Citrix XenApp Web Plugin
    • Using the Citrix XenApp Plugin
  • Session Reliability

Installing and Configuring Web Interface

  • Web Interface Architecture and Communications
  • Web Interface Installation
  • Creating XenApp Web Sites
  • XenApp Services Sites
  • Configuring a XenApp Services Site
  • Site Appearance
    • Configuring the Site Appearance
    • Configuring Session Preferences
    • Configuring Workspace Control
  • XenApp Plugins and the Web Interface
    • Configuring Plugin Deployment
    • Configuring Client for Java Settings
  • Authentication Configuration
    • Configuring Explicit Authentication
    • Configuring Pass-Through Authentication
    • Configuring Smart Card Authentication
  • Web Interface Access Methods
    • Configuring an Access Method
  • Client-Side Proxy Setting Configuration
  • Server Configuration
    • Adding Server Farms
    • Configuring Load Balancing
    • Enabling Fault Tolerance
    • Configuring the Citrix XML Service
  • Web Interface Site Removal

Delivering Applications and Content

  • Resource Publishing
    • Publishing Resources
    • Organizing Published Resources for Users
  • Advanced Published Resource Settings
  • Configuring Advanced Access Control Properties
  • Configuring Client-to-Server Content Redirection
  • Configuring Server-to-Client Content Redirection
  • Implementing Resource Limits and Client Options and Configuring Resource Appearance
  • Published Resource Management
    • Viewing Published Resource Usage
    • Modifying Published Resource Properties
    • Disabling or Hiding a Published Resource

Streaming Applications

  • Application Streaming Components Overview
  • Application Streaming Communications
  • XenApp Plugin for Streamed Applications
  • Citrix Streaming Profiler
  • Profile Configuration
    • Setting Profiler Preferences
    • Configuring Profiles
    • Configuring Inter-isolation Communication
    • Viewing and Changing Profile Properties
    • Changing Target Properties
    • Adding a Target to a Profile
    • Deleting a Target from a Profile
    • Upgrading an Application in a Target and Deleting an Obsolete Version of a Target
  • Streaming Application Configuration
    • Publishing a Streamed Application
    • Changing the Application Type
    • Specifying an Alternate Profile for a Published Application
    • Enabling the Least-Privileged User Account and Configuring Sites for Streaming Applications
  • Offline Access Management
    • Providing Offline Access
    • Customizing the Offline License Setting
    • Caching Applications for Offline Access

Configuring Policies in XenApp

  • Architecture and Communication
  • Policies in XenApp
    • Identifying Policy Rules
    • Using the Streamed Application Policy
    • Creating Policies in XenApp
    • Applying Policies Using Filters
  • Policy Administration
    • Prioritizing Policies
    • Using the Policy Search Engine
    • Merging Shadow Policies
    • Common Policy Configuration Missteps

Configuring Load Management

  • Load Balancing Process
  • Preferential Load Balancing
  • Load Calculation
  • Load Evaluator Configuration
    • Creating Custom Load Evaluators
    • Assigning Load Evaluators to Servers and Applications
  • Load Monitoring
    • Monitoring Load Evaluator Usage
    • Monitoring Load Evaluator Rule Activity
    • Logging Load Manager Activity
  • Common Load Management Configuration Missteps

Configuring Printing

  • Architecture and Communication
  • Print Drivers
  • Client Printer Policies
    • Enabling Client Printer Auto-Creation
    • Creating Auto-Retained Printers
    • Creating Permanent Client Printers
    • Creating Auto-Restored Client Printers
  • Network Printers
    • Importing Print Servers
    • Assigning Network Printers to Users
    • Limiting Printer Bandwidth
  • Print Driver Management
    • Replicating Print Drivers
    • Maintaining Print Driver Compatibility Lists
    • Configuring Print Driver Mappings
    • Assigning Printer Creation Settings to Published Applications
  • Common Printing Configuration Missteps

Administrative Configuration

  • Administrative Permissions
    • Adding Administrator Accounts
    • Configuring Administrator Permissions
    • Configuring Folder Permissions
  • Remote Console Connections
    • Enabling Remote Console Connections
  • Configuration Logging
    • Creating the Configuration Logging Database
    • Configuring Configuration Logging

Display and SpeedScreen Configuration

  • Session Performance Configuration
    • Configuring Display Settings
    • Configuring SpeedScreen Browser Acceleration
    • Configuring SpeedScreen Multimedia Acceleration
    • Configuring SpeedScreen Flash Acceleration
    • Configuring SpeedScreen Latency Reduction
    • Configuring SpeedScreen Image Acceleration

XenApp Security

  • ICA Encryption
    • Configuring ICA Encryption in a Policy
    • Configuring ICA Encryption Through a Hosted or Streamed Application
  • Citrix SSL Relay
    • Configuring Citrix SSL Relay
  • Access Gateway
  • Citrix Secure Gateway
    • Using Digital Certificates
    • Installing the Secure Gateway
  • Web Interface Configuration
    • Configuring the Access Method
    • Configuring Secure Gateway Settings
  • Secure Gateway Monitoring
  • Common Security Configuration Missteps

Installing Applications, Service Packs and Hotfixes

  • Application Installation
  • Installation Manager for Citrix XenApp
    • Installing Installation Manager
    • Using Installation Manager
  • Task Management
    • Installing Service Packs and Hotfixes
  • Shadow Key

Platinum Edition Additional Components

  • Application Performance Monitoring Overview
  • EdgeSight Architecture
  • SmartAccess Overview
    • Deploying Access Gateway with XenApp
  • SmartAuditor Overview
  • SmartAuditor Architecture
  • Single Sign-on Overview
  • Password Manager Architecture
  • EasyCall Overview
    • EasyCall Architecture
  • WAN Optimization Overview
  • Reviewing the Branch Repeater Architecture
Implementing Citrix XenApp 5.0 for Windows Server 2008
Training Implementing Citrix XenApp 5.0 for Windows Server 2008

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Providing Help Desk Support for Citrix XenApp – 2 days

Class overview :

This CXA-100-1I Providing Help Desk Support for Citrix XenApp course (also known as CXA1001I, CXA-1001I, CXA-1001, CXA1001) introduces help desk professionals to XenApp and prepares them to troubleshoot common issues. Students will learn to identify whether more complex issues are related to the XenApp product, the network or directory services.

Class goals :

Upon successful completion of this course, learners will be able to:

  • Describe the Citrix troubleshooting methodology
  • Identify the features, components, services and communications of Citrix XenApp 5.0
  • Describe the different management consoles
  • Describe Citrix administrator account privileges
  • Describe the components of the various published resource types, including streaming
  • Understand the core architecture and communications used by the Citrix XenApp Plugin for Hosted Apps
  • Understand the XenApp logon process and possible delays
  • Recognize how Active Directory policies can affect a XenApp implementation
  • Recognize how XenApp policies are processed
  • Identify policy rules and filters
  • View policy configurations
  • Use the policy search engine
  • Understand how ICA session printing is routed
  • Identify services and settings that affect printing
  • Understand the Web Interface and Secure Gateway communication processes
  • Manage sessions
  • Shadow users
  • Troubleshoot application issues, including seamless applications
  • Troubleshoot sessions and session connectivity issues
  • Troubleshoot streamed applications and sessions, including offline access to streamed applications
  • Troubleshoot policy issues
  • Troubleshoot common printing issues
  • Troubleshoot client to Web Interface communication issues
  • Troubleshoot Web Interface authentication issues
  • Troubleshoot Web Interface enumeration issues
  • Troubleshoot Secure Gateway

Content of Providing Help Desk Support for Citrix XenApp

Introducing the Citrix Troubleshooting Methodology

  • Introducing the Citrix Troubleshooting Methodology
  • Evaluating a Citrix Environment
  • Implementing the Troubleshooting Methodology: Practice
  • Identifying Citrix Troubleshooting Resources

Introducing XenApp

  • Citrix XenApp 5.0 Architecture and Communications
  • XenApp 5.0 Features

Using Administrative Consoles

  • Management Consoles in XenApp 5.0
  • License Management Console
  • Access Management Console
  • XenApp Advanced Configuration
  • Citrix Administrator Accounts and Permissions
  • Remote Console Connections
  • Session Monitoring

Introducing Published Applications and Resources

  • Published Resources
  • Application Streaming

Troubleshooting Applications

  • Shadowing Users
  • Troubleshooting Common Issues
  • Content Redirection
  • Troubleshooting Application Streaming

Troubleshooting Clients

  • Citrix XenApp Plugins for Windows
  • Architecture and Communication
  • Citrix XenApp Plugin Installation
  • Citrix XenApp Plugin Usage
  • ICA Sessions
  • Troubleshooting ICA Session Connectivity
  • Streamed Sessions

Troubleshooting Policies

  • Architecture and Communication
  • Active Directory Policies
  • XenApp Policies
  • Troubleshooting Policies

Troubleshooting Printing

  • Architecture and Communication
  • Print Drivers
  • Print Settings
  • Driver Management
  • Troubleshooting Common Printing Issues
  • Troubleshooting Slow Printing Across a WAN
  • Identifying Potential Issues

Troubleshooting Web Interface

  • Web Interface Architecture and Communications
  • Securing Communication from the Client to Web Interface
  • Troubleshooting Authentication
  • Troubleshooting Common Errors
  • Using the Secure Gateway Management Console
Providing Help Desk Support for Citrix XenApp
Training Providing Help Desk Support for Citrix XenApp

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Citrix XenServer 5.6 Administration – 5 days

Class overview :

In this course, students will learn the skills necessary to configure and administer Citrix XenServer 5.6, Citrix XenCenter, and Citrix Provisioning Services 5.6. Through hands-on labs, students will gain experience configuring a XenServer virtualization server; creating XenServer resource pools and connecting to remote storage; using XenMotion and automatic virtual machine placement; and creating, assigning and administering virtual disks.

Class goals :

Upon successful completion of this course, learners are able to demonstrate the following objectives:

  • Install, configure and administer XenServer 5.6
  • Configure and administer XenCenter
  • Deploy and manage Provisioning Services 5.6
  • Configure a XenServer virtualization server
  • Manage a XenServer using XenCenter
  • Create Windows and Linux virtual machines
  • Create XenServer resource pools and connect to remote storage
  • Use XenMotion and automatic virtual machine placement
  • Design a Provisioning Services farm
  • Create, assign and administer virtual disks
  • Manage target devices

Content of Citrix XenServer 5.6 Administration

Module 1: Introductions and Course Overview

Module 2: XenServer Introduction

Module 3: XenServer and XenCenter Installation

Module 4: Windows Virtual Machines

Module 5: Linux Virtual Machines

Module 6: Templates and Life-Cycle Operations

Module 7: XenConvert

Module 8: Resource Management

Module 9: Managing XenServer

Module 10: Networking

Module 11: Storage

Module 12: Resource Pools

Module 13: High Availability

Module 14: Workload Balancing

Module 15: Troubleshooting XenServer

Module 16: Provisioning Services Installation and Configuration

Module 17: vDisk Administration

Citrix XenServer 5.6 Administration
Training Citrix XenServer 5.6 Administration

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Advanced Administration for Citrix NetScaler 9.0 Platinum Edition – 5 days

Class overview :

This course provides the foundation to manage, configure and monitor advanced features and components of Citrix NetScaler 9.0 Platinum Edition. Interactive discussion and hands-on labs guide learners through advanced administration tasks such as troubleshooting, configuring application security with the Citrix Application Firewall feature, tuning the NetScaler for high traffic, configuring Authentication Authorization and Accounting for system management, and configuring Advanced Policies using service callouts.

Class goals :

Upon successful completion of this course, learners are able to:

  • Identify common web attacks and vulnerabilities
  • Write PERL compatible regular expressions
  • Configure Citrix Application Firewall 9.0 to protect web applications
  • Troubleshoot Citrix Application Firewall 9.0
  • Install and configure Citrix EdgeSight for NetScaler to monitor web application performance
  • Install, configure, and use Citrix Command Center to manage NetScaler devices
  • Configure and use additional advanced features of NetScaler 9.0 including NetScaler Web Logging, HTTP Callout, and AAA authentication for web applications

Content of Advanced Administration for Citrix NetScaler 9.0 Platinum Edition

Advanced Troubleshooting

  • Troubleshooting Resources (Citrix Knowledge Center; Citrix Product Documentation; Citrix Technical Support; Collected NetScaler Data; Troubleshooting Log)
  • NetScaler System Overview (NetScaler Processes)
  • nCore Configuration Architecture
  • Built-In Tools (Nsconmsg; Network Traffic Capture; show and stat Commands; Reporting Tool; Shell Tools; Command-Line Interface Tools; Configuration Utility Tools)
  • Third-Party Tools (Network Protocol Analyzers; Web Browser Plug-ins; SNMP Browsers; FTP Clients)

Introducing Application Firewall

  • Application Attacks (Application Attack Description; Goals of Application Attacks; Most Common Types of Web Application Attacks; The Application Firewall Solution; Business Problems)
  • The Benefits of Application Firewall (Application Layer Protection; Positive Security Model; Negative Security Model; Deep Stream Inspection; Adaptive Learning Engine; Web Application Vulnerabilities; Security Audits and Application Firewalls)
  • Payment Card Industry Data Security Standard (Importance of PCI; Common Coding Vulnerabilities; PCI-DSS Report; Packet Processing and Inspection; Request Process; Response Process; Deployment Considerations)
  • Profiles and Policies (Profiles; Policies)

Profiles and Policies

  • Profiles (Profile Types; Default Profiles; Creating a Profile in the Configuration Utility; Creating a Profile in the Command-Line Interface; Action Settings; Sessionization and Security Checks; Profile Settings; Error Page; HTML Comment Stripping; XML Error Object; Other Profile Settings)
  • Policies (Policy Creation; Policy Binding; Policy State; Policy Priorities; Creating a Policy in the Configuration Utility; Creating Policies in the Command-Line Interface; Binding and Prioritizing a Policy in the Configuration Utility; Binding Policies in the Command-Line Interface)
  • Engine Settings

Regular Expressions

  • Regular Expressions
  • Forms of Regular Expressions
  • Using Regular Expressions
  • Metacharacters and Literal Characters
  • Metacharacters
  • Escapes
  • Quantifiers
  • Backreferencing
  • Lookaheads
  • Regular Expression Scope

Attacks and Protections

  • Security Checks (Profile Types; Common Security Checks; HTML Security Checks; XML Security Checks; Request-Side and Response-Side Checks)
  • HTTPS Web Applications
  • Buffer Overflow Exploits (Goals of a Buffer Overflow Attack; Consequences of a Buffer Overflow Attack)
  • Buffer Overflow Protection (Default Maximum Values; Modifying Buffer Overflow Settings)
  • Parameter Manipulation (Parameter Manipulation Example)
  • Server Misconfiguration
  • Deny URL Protection (The Deny URL List; Adding a Deny URL in the Command-Line Interface; Deleting a Deny URL in the Command-Line Interface)
  • SQL Injection (How SQL Injection Works)
  • HTML SQL Injection Protection (SQL Keywords and Special Characters; Modifying SQL Injection Action Settings; XML SQL Injection Security Check; Cross-Site Scripting; Attacking the Trust Relationship; How Cross-Site Scripting Attacks Work; Results of a Cross-Site Scripting Attack; Preventing Cross-Site Scripting Attacks; HTML Cross-Site Scripting Protection; Cross-Site Scripting Action Settings; Transform Cross-Site Scripts; Check Complete URLs for Cross-Site Scripting; Additional Action Settings; Relaxations; Modifying Cross-Site Scripting Action Settings; Adding a Cross-Site Scripting Relaxation Using the Command-Line Interface; Deleting a Cross-Site Scripting Relaxation Using the Command-Line Interface; XML Cross-Site Scripting Security Check)
  • Command Injection (Command Injection Examples)
  • Field Format Protection (Field Types and Field Formats; Predefined Field Types; Custom Field Types; Field Format Configuration; Default Field Format; Confidential Fields; Adding a Custom Field Type; Setting a Default Field Type; Modifying Field Format Settings; Adding a Confidential Field; Modifying a Confidential Field)
  • Cookie Tampering and Poisoning (Types of Cookies; How Cookies Are Added; Web Server Sessions)
  • Cookie Consistency Protection (Sessionization and Cookies; Relaxations; Adding a Cookie Consistency Relaxation in the Command-Line Interface; Deleting a Cookie Relaxation in the Command-Line Interface)
  • Form/Hidden Field Manipulation (Example of Hidden Field Manipulation)
  • Form Field Consistency Protection (Field Consistencies; User Sessions; Adding a Form Field Consistency Relaxation Using the Command-Line Interface; Deleting a Form Field Consistency Relaxation Using the Command-Line Interface)
  • Forceful Browsing (Forceful Browsing Protection)
  • Start URLs (The Start URL List; Sessionization and Start URLs; Modify Start URL Check; Adding a Start URL in the Command-Line Interface; Deleting a Start URL in the Command-Line Interface)
  • Backdoors and Misconfigurations
  • URL Closure (Enforcing URL Closure in the Configuration Utility; Enforcing URL Closure in the Command-Line Interface)
  • Identity Theft Attacks (Types of Identity Theft Attacks; Application Firewall Protection Against Identity Theft)
  • Credit Card Protection (Predefined Credit Cards; Credit Card Settings)
  • Protecting Credit Cards (Protecting Credit Cards in the Configuration Utility; Protecting Credit Cards in the Command-Line Interface)
  • Errors Triggering Sensitive Information Leaks
  • Safe Object Protection (Defining a Safe Object; Adding a Safe Object; Adaptive Learning for Security; Learning Over Time; Learning Thresholds; Generalized and Simple Rules; Learned Rules; Enabling Learning; Setting Learning Thresholds; Managing Learned Rules)

Application Firewall Troubleshooting

  • Application Firewall and Applications (HTTP Headers; HTML Comment Stripping)
  • Configuration Issues (Policy Issues; Profile Issues; Suggested Actions)

Queuing and Connection Tuning

  • HTTP Connections (Keep-alive HTTP Connections; HTTP 1.0 and 1.1 Behavior; Pipelined Requests)
  • HTTP Connection Management and NetScaler HTTP Behavior (Client Keep-Alive; Connection IP Address Control; Maximum Requests and Maximum Connections; Connection Idle Settings; Trackable Connections)
  • TCP Buffering (Down-State Flush and Access Down Connection Settings; TCP Optimization; Advertised Window Size; Window Scaling; Selective Acknowledgement)
  • Surge Queue
  • Surge Protection (Request and Response Rates; Throttle Rate; Disabling Surge Protection in the Configuration Utility; Disabling Surge Protection for a Service in the Configuration Utility; Setting Thresholds in the Configuration Utility)
  • Priority Queuing (Enabling Priority Queuing in the Configuration Utility; Creating a Priority Queuing Policy in the Configuration Utility; Binding Priority Queuing Policies in the Configuration Utility; Weighted Queuing)
  • HTTP Denial-of-Service Protection (Enabling HTTP DoS Protection in the Configuration Utility; Adding a HTTP DoS Policy in the Configuration Utility; Challenged JavaScript Responses; Client Detection Tuning and JavaScript Challenge Response Rate; HTTP DoS Protection Deployment Guidelines; Attack Characteristics)
  • IP Rate Limiting (Rate Control by Subnet Example; IP Rate Limiting Best Practices)

Authentication, Authorization, and Auditing

  • Users, Groups and Command Policies (Authentication, Authorization, and Auditing; Systems and AAA Users Groups; Local Accounts; External Authentication)
  • External Authentication for System Users (Authentication Actions and Policies; Configuring Local Authentication; Configuring External Authentication with Explicit Accounts; Configuring External Authentication with Group Extraction; Creating an External Authentication Policy; Creating local groups in the Command-Line Interface; Binding Groups in the Command-Line Interface; Creating an LDAP Authentication Action in the Command-Line Interface; Creating an Authentication Policy in the Command-Line Interface; Binding the Policy in the Command Line Interface; Authentication Troubleshooting; External Authentication Common Issues)
  • AAA for Traffic Management (Enabling AAA for Traffic Management; AAA for Application Traffic; Basic AAA Setup for Application Traffic; Workflow for AAA Traffic Management)
  • Configuration (Creating an Authentication Virtual Server; Creating an Authentication Virtual Server in the Command-Line Interface; Binding an SSL Certificate in the Command-Line Interface; Binding a Virtual Server to an Authentication Policy in the Command-Line Interface; Configuring a Virtual Server to use an Authentication Virtual Server in the Command-Line Interface; Configuring Authorization Policies for Traffic Management; Setting the Default Traffic Management Authentication Action to Deny in the Command-Line Interface; Creating an Authorization Policy to Allow Access
  • Audit Logging (Audit Logging Troubleshooting)

HTTP Service Callouts

  • HTTP Callouts
  • Configuring HTTP Callouts (Configuring HTTP Callouts in the Configuration Utility; Configuring HTTP Callouts in the Command-Line Interface; Callout Examples; HTTP Callout Response Parsing)
  • HTTP Callout Use Cases (Scenario 1: Filter Clients Based on an IP Address Blacklist; Scenario 2: Fetch and Update Content; HTTP Callout Auditing)

EdgeSight for NetScaler

  • Data Flow Overview
  • JavaScript Response Injection (User Metrics; NetScaler Metrics; NetScaler Metric Example; Data Validity)
  • EdgeSight for NetScaler Server Components (Component Installation Scenarios)
  • EdgeSight for NetScaler Installation Considerations (Installing EdgeSight for Netscaler; SQL Server; SQL Reporting Services; EdgeSight for NetScaler Components; Installing EdgeSight Database Components; Installing EdgeSight Report Console and Data Collector Components; EdgeSight Post-Installation Wizard; Upgrading EdgeSight for NetScaler)
  • Reporting Services Initial Configuration (NetScaler Configuration Overview; Configuring HTML Injection; Editing the prebody.js script; Configuration Example in the Command-Line Interface; Add NetScaler System to EdgeSight for NetScaler Data Collector; Topology Data Collectors with SSL)
  • EdgeSight Charts and Reports
  • EdgeSight Troubleshooting (Troubleshooting OS Components; Troubleshooting HTML Injection; Troubleshooting Injection Request; Troubleshooting Unknown Device; Troubleshooting from the NetScaler Command-Line Interface)

Command Center

  • Command Center Introduction (Command Center NetScaler Features; NetScaler and WANScaler Support)
  • Command Center Clients (Connecting to Command Center)
  • Server Requirements (Disk Space Requirements; MySQL Considerations; MicrosoftSQL Server 2005 Considerations)
  • Port Setting Requirements (Command Center Installation; Linux Considerations; Installation; Capacity Planning; Backup; Installation Modes; Installation Considerations)
  • Command Center Functionality (Command Center Home Page; Discovery; Fault Management; Configuration Management; Change Management; Centralized Certificate Management; Performance Monitoring)
  • Command Center Administration (Security Administration; Administration Operations; Administration Configuration; Server Details)
  • Command Center Troubleshooting (Microsoft SQL Database Issues; Discovery Issues; Performance Data Issues; Linux Command-Line Interface Access Issues; Reporting Issues)

NetScaler Web Logging

  • NetScaler Web Logging Introduction (Architecture Overview; Communication Process)
  • NetScaler System Configuration (Enabling Web Logging in the Configuration Utility; Enabling Web Logging in the Command-Line Interface; Configuring the Buffer Size in the Configuration Utility; Configuring the Buffer Size in the Command-Line Interface)
  • NSWL Client Installation (Logging System Components; Installing the NSWL Client on Windows; NSWL Options; Windows Service Registry Key)
  • NSWL Client Configuration (NetScaler IP Addresses; Log Filters; Defining Log Properties; Running NSWL; Verifying the Configuration)
  • Troubleshooting Web Logging (NSWL Troubleshooting; NetScaler Troubleshooting; Buffer Overflow)
Advanced Administration for Citrix NetScaler 9.0 Platinum Edition
Training Advanced Administration for Citrix NetScaler 9.0 Platinum Edition

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Basic Administration for Citrix NetScaler 9.2 – 5 days

Class overview :

This CNS-203-1I Basic Administration for Citrix NetScaler 9.2 course (also known as CNS2031I, CNS-2031I, CNS-2031 and CNS2031) covers the initial configuration and administration of Citrix NetScaler 9.2. Learners gain an understanding of NetScaler features such as load balancing, SSL offload, classic and advanced expressions, caching, compression, content switching, and AppExpert templates.

Class goals :

Upon successful completion of this course, learners are able to:

  • Identify deployment considerations and network placement options
  • Perform an initial configuration
  • Identify NetScaler-owned IP addresses
  • Configure virtual local area networks (VLANs)
  • Configure reverse network address translation (RNAT)
  • Configure access control lists
  • Configure high availability
  • Configure load balancing
  • Configure SSL offload
  • Configure global server load balancing (GSLB)
  • Configure NetScaler features using classic and advanced policy expressions, including:
    • Content filtering
    • Content switching
    • Compression
    • Rewrite
    • Responder
    • URL transformation
    • Integrated caching
  • Perform basic management, such as auditing, logging and monitoring

Content of Basic Administration for Citrix NetScaler 9.2

Module 1: Introductions and Course Overview

Module 2: Introducing and Deploying Citrix NetScaler

Module 3: Networking

Module 4: Configuring High Availability

Module 5: Securing Citrix NetScaler

Module 6: Configuring Load Balancing

Module 7: Configuring SSL Offload

Module 8: Configuring Global Server Load Balancing

Module 9: Using AppExpert Classic to Optimize Traffic

Module 10: Using AppExpert with Responder, Rewrite and URL Transformation

Module 11: Using AppExpert for Content Switching

Module 12: Using AppExpert to Optimize Traffic

Module 13: Management

Basic Administration for Citrix NetScaler 9.2
Training Basic Administration for Citrix NetScaler 9.2

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Implementing Citrix Access Gateway 9.0 Enterprise Edition – 2 days

Class overview :

This CAG-200-1I Implementing Citrix Access Gateway 9.0 Enterprise Edition course (also known as CAG2001I, CAG2001, CAG-2001 and CAG-2001I) covers information administrators and other IT professionals need to successfully deploy and manage Access Gateway 9.0 Enterprise Edition and the Access Gateway Plug-ins.

Class goals :

Upon successful completion of this course, learners are able to:

  • Understand how the Access Gateway Enterprise Edition differs from the Standard and Advanced Editions
  • Perform the initial configuration of the Access Gateway server
  • Install Access Gateway Plug-ins for Windows, ActiveX and Java
  • Configure VPN virtual servers
  • Create policies to customize VPN behaviour
  • Customize client experience and login pages
  • Configure Access Gateway to integrate with XenApp and WANScaler
  • Create and configure policies and profiles

Content of Implementing Citrix Access Gateway 9.0 Enterprise Edition

Deploying the Citrix Access Gateway

  • Access Gateway Features
  • Access Gateway Product Line
  • Identifying Access Gateway Hardware Platforms
  • Identifying the Access Gateway Hardware Components
  • Identifying Network Placement Options
  • WANScaler Integration
  • Identifying Deployment Considerations

Performing an Initial Installation and Configuration

  • Access Gateway Installation
  • Logging in to the Access Gateway
  • Setting the Password
  • Managing Licensing
  • Enabling Access Gateway Features
  • Initial Configuration
  • Understanding Virtual Local Area Networks
  • Running the Access Gateway Wizard
  • Saving the Configuration

Performing Basic Administration

  • Access Gateway Administrative Tools
  • Introducing the Configuration Utility
  • Introducing the Command-Line Interface
  • Introducing FreeBSD
  • Using Third-Party Tools
  • Access Gateway Management
  • Performing an Upgrade
  • Managing Role-Based Administration

Configuring Policies

  • Policy Structure
  • Policy Types and Their Uses
  • Policy Expressions
  • Identifying Qualifiers
  • Identifying Operators
  • Identifying Operands, Wildcards and Context-Sensitive Fields
  • Policy Priority
  • Policy Manager
  • Using Policy Manager
  • Creating Policy Expressions

Configuring Access Policies

  • Endpoint Analysis
  • Configuring Pre-Authentication Policies
  • Authentication Policies
  • Configuring Authentication Policies
  • Authorization Policies
  • Configuring Authorization Policies
  • Session Policies
  • Configuring Credential Passing
  • Timeout Settings
  • Configuring Timeout Settings
  • Client Cleanup
  • Configuring Client Cleanup
  • Split Tunneling
  • Configuring Split Tunneling

Providing User Access

  • Plugin Options and Configuration
  • Displaying Client Options and the Configuration Window
  • Connection Methods
  • Deploying Access Gateway Plugins
  • Configuring Clientless Access
  • Client Software Selection
  • Configuring Access Choices

Customizing the User Experience

  • Intranet Applications
  • Configuring Intranet Applications
  • Intranet IP Addresses.
  • Configuring Intranet IP Addresses
  • Traffic Policies
  • Configuring Traffic Policies
  • TCP Compression Policies
  • Configuring TCP Compression Policies
  • Login Page Customization

Securing XenApp Connections

  • XenApp Overview
  • ICA Proxy Mode
  • Configuring ICA Proxy Mode
  • Binding the Secure Ticket Authority
  • Configuring Web Interface Failover
  • Web Interface Connections through Access Gateway
  • Configuring Web Interface for Access Gateway Connections
  • File Type Association
  • Configuring File Type Association
  • SmartAccess
  • Configuring SmartAccess
  • Configuring XenApp for SmartAccess
  • Configuring Access Scenario Fallback

Auditing and Logging

  • Syslog and Nslog Auditing
  • Configuring Audit Servers
  • Configuring Global Auditing Parameters
  • Configuring Auditing Policies
  • Binding Auditing Policies
  • Viewing Recent Audit Messages
  • Viewing Historical Audit Messages
  • Access Gateway Log Management
  • Monitoring Tool
  • User Connection Management
  • Historical Reporting

Configuring High Availability

  • Introduction to High Availability
  • High Availability Node Configuration
  • Configuring Nodes
  • Verifying High Availability Status
  • Performing Synchronization
  • Performing a Forced Failover
  • High Availability Management
Implementing Citrix Access Gateway 9.0 Enterprise Edition
Training Implementing Citrix Access Gateway 9.0 Enterprise Edition

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Citrix XenApp 5 for Windows Server 2003: Administration – 5 days

Class overview :

This CTX1259CI course (also known as: CTX-1259, CTX1259, CTX-1259CI) provides the foundation necessary to effectively deploy and administer Citrix XenApp 5 for Windows Server 2003 and its components, including Web Interface, Application Streaming, Load Manager, Installation Manager and Secure Gateway.

Class goals :

Upon successful completion of this Citrix course, learners are able to perform the following:

  • Install XenApp in a Windows Server 2003 environment
  • Install and distribute Citrix XenApp Plugins
  • Create and customize Web Interface sites
  • Publish applications, server desktops and content
  • Configure XenApp Web and XenApp Services sites
  • Configure, apply and prioritize policies in a XenApp environment
  • Create and assign load evaluators
  • Configure printers and printer policies and manage print drivers and printer bandwidth
  • Create and configure XenApp administrator accounts and their permissions
  • Configure HDX settings
  • Configure SecureICA encryption, SSL Relay and Secure Gateway
  • Install and distribute applications, service packs and hotfixes

Content of Citrix XenApp 5 for Windows Server 2003: Administration

Installing Citrix XenApp

  • Identifying Components of Citrix XenApp 5
  • Features of XenApp 5 Feature Pack 2
  • Identifying XenApp Management Consoles
  • Installation of Citrix XenApp
  • Making Installation Decisions

Installing and Configuring Citrix XenApp Plugins

  • Citrix XenApp Plugins for Windows
  • Architecture and Communication
  • Citrix Online Plug-in Installation
  • Installing the Citrix Online Plug-in
  • Citrix Online Plug-in Usage
  • Session Reliability

Publishing Resources

  • Publishing Resources
  • Organizing Published Resources for Users
  • Advanced Settings for Published Resource
  • Configuring Advanced Access Control Properties
  • Configuring Server-to-Client Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
  • Published Resource Management
  • Viewing Published Resource Usage
  • Modifying Published Resource Properties
  • Disabling or Hiding a Published Resource

Enabling Web Access to Published Resources

  • Web Interface Architecture and Communications
  • Web Interface Installation
  • Site Creation
  • Creating XenApp Web Sites
  • Creating XenApp Services Sites
  • Modifying a Web Interface Site
  • Site Appearance
  • Configuring the Site Appearance
  • Configuring Session Preferences
  • Configuring Workspace Control
  • XenApp Plugins and the Web Interface
  • Configuring Plugin Deployment
  • Configuring Client for Java Settings
  • Authentication Configuration
  • Configuring Explicit Authentication
  • Configuring Pass-through Authentication
  • Configuring Smart Card Authentication
  • Web Interface Access Methods
  • Configuring an Access Method
  • Client-side Proxy Setting Configuration
  • Server Configuration
  • Adding Server Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Configuring the Citrix XML Service
  • Web Interface Site Removal

Configuring Policies in Citrix XenApp

  • Architecture and Communication
  • Policies in Citrix XenApp
  • Identifying Policy Rules
  • Using the Streamed Applications Rule
  • Creating Policies in Citrix XenApp
  • Applying Policies Using Filters
  • Prioritizing Policies
  • Using the Policy Search Engine
  • Merging Shadow Policies
  • Common Policy Configuration Missteps

Configuring Sessions in Citrix XenApp

  • Session Connection Settings
  • Configuring Virtual IP Addresses
  • Configuring Broadcast Setting
  • Configuring the Citrix XML Service
  • Configuring Time Zone Settings
  • Configuring Novell Directory Services
  • Session Reconnection Configuration
  • Configuring Keep-Alive Setting
  • Configuring Session Reliability
  • Configuring Auto Client Reconnect
  • Session Performance Configuration
  • Configuring HDX Broadcast Display
  • Configuring HDX 3D Browser Acceleration
  • Configuring HDX MediaStream Multimedia Acceleration
  • Configuring HDX MediaStream for Flash
  • Configuring SpeedScreen Latency Reduction
  • Configuring HDX 3D Progressive Display

Configuring Citrix XenApp

  • Citrix Administrator Accounts and Permissions
  • Adding Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Configuration Logging
  • Creating the Configuration Logging Database
  • Configuring Configuration Logging
  • Data Collectors and License Servers
  • Configuring Data Collectors
  • Specifying the License Server
  • Performance Settings
  • Optimizing CPU Utilization
  • Implementing Virtual Memory Management
  • Administration Settings
  • Configuring Health Monitoring and Recovery
  • Configuring Remote Console Connections
  • Configuring ICA Connection Limits
  • Configuring Shadow Settings
  • Power and Capacity Management

Configuring Load Management

  • Load Balancing Process
  • Load Calculation
  • Load Evaluator Configuration
  • Creating Custom Load Evaluators
  • Assigning Load Evaluators to Servers and Applications
  • Load Monitoring
  • Monitoring Load Evaluator Usage
  • Monitoring Load Evaluator Rule Activity
  • Logging Load Manager Activity

Delivering Applications with XenApp

  • Application Installation
  • Shadow Isolation Environments
  • Creating an Isolation Environment
  • Configuring Isolation Environment Settings
  • Associating an Application with an Isolation Environment
  • Installation Manager Overview
  • Installation Manager Packaging
  • Rolling Back the Packager
  • Packaging an Application
  • Packaging a File or Folder Contents
  • Packaging an Unattended Installation
  • Package Delivery
  • Adding a Package to the Installation Manager Database
  • Installing a Package
  • Publishing a Package
  • Installation Manager Administration
  • Configuring Installation Manager Properties
  • Creating Server Groups
  • Creating and Using Package Groups
  • Viewing Package Status
  • Uninstalling a Package

Configuring Printing

  • Architecture and Communication
  • Printer Provisioning
  • Secure Client Printing
  • Workspace Control
  • Network Considerations
  • Print Drivers
  • Client Printers
  • Enabling Client Printer Auto-creation
  • Creating Auto-retained Printers
  • Creating Permanent Client Printers
  • Creating Auto-restored Client Printers
  • Network Printers
  • Importing Print Servers
  • Assigning Network Printers to Users
  • Managing Printer Bandwidth
  • Print Driver Management
  • Replicating Print Drivers
  • Maintaining Print Driver Compatibility Lists
  • Configuring Print Driver Mappings
  • Assigning Printer Creation Settings to Published Applications
  • Common Printing Configuration Missteps

Streaming Applications

  • Application Streaming Components Overview
  • Application Streaming Communications
  • Citrix Offline Plug-in
  • Citrix Streaming Profiler
  • Installing the Streaming Profiler
  • Profile Configuration
  • Setting Profiler Preferences
  • Configuring Profiles
  • Configuring Inter-isolation Communication
  • Viewing and Changing Profile Properties
  • Changing Target Properties
  • Adding a Target to a Profile
  • Deleting a Target from a Profile
  • Upgrading an Application in a Target
  • Deleting an Obsolete Version of a Target
  • Streaming Application Configuration
  • Publishing a Streaming Application
  • Changing the Application Type
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
  • Using a Policy for Application Delivery
  • Configuring Sites for Streaming Applications
  • Offline Access Management
  • Providing Offline Access
  • Customizing the Offline License Setting
  • Caching Applications for Offline Access

Securing Access to Published Resources

  • SecureICA Encryption
  • Configuring SecureICA Encryption in a Policy Configuring
  • SecureICA Encryption Through a Published Application
  • Citrix SSL Relay
  • Configuring Citrix SSL Relay
  • Access Gateway
  • Secure Gateway
  • Using Digital Certificates
  • Installing the Secure Gateway
  • Configuration for the Secure Gateway
  • Configuring the Secure Ticket Authority
  • Configuring the Access Method
  • Configuring the Web Interface Secure Gateway Settings
  • Secure Gateway Monitoring
  • Security Best Practices
Citrix XenApp 5 for Windows Server 2003: Administration
Training Citrix XenApp 5 for Windows Server 2003: Administration

Onze voordelen :

  • Type of training: Inter-company, intra-company and individual
  • 100% flexible & personalised training : You choose the place, the dates and the training program
  • Offer request : Response within 24 hours
  • 50% discount for SME’s from Brussels-Capital Region
  • Free parking, lunch & drinks
  • Free use of our Digital Competence Centre: Manuals, courses, exercises, …

Training Intro to Apache Web Server Administration – 2 days

Class overview :

An Apache webserver training course which provides a technical introduction to installing, configuring and managing the Apache web server and to supporting CGI programming on the Apache server.

Class goals :

Content of Intro to Apache Web Server Administration

Getting started

  • Apache
  • Webservers
  • Apache features
  • Apache versions
  • Installing Apache
  • Installing XAMPP
  • Compiling Apache
  • Running Apache
  • Running Apache automatically: Unix/Linux & MS Windows
  • Checking Apache is running
  • Serving webpages
  • Location of the apache configuration file
  • Setting the document root
  • Applying configuration changes after testing
  • A little HTTP: GET, POST & status codes
  • Accessing a Web Server with the Telnet Program
  • HTTP 1.1: persistent connections, chuncked transfers, byte serving, ETags, modified dates & conditional transfers, HTTP Pipelineing
  • Googles SPDY — HTTP on Steroids, how it works & implementations

Basic configuration

  • Configuring Apache
  • Directives
  • Modules
  • Enabling/disabling modules in Debian
  • Checking configurations
  • Logging
  • Configuring log-file contents
  • Specifying log-files
  • Logging errors
  • Browser error messages
  • Custom error pages
  • Server and directory index pages
  • Custom index pages
  • Forbidding index pages
  • Trailing slashes in directory paths
  • Directory paths without trailing slashes
  • Per-directory configuration
  • <Location> example
  • Other directives affecting where settings apply
  • Wildcards & Regular expressions in container specifications
  • Containers & Case insensitive file systems
  • Order of merging of containers
  • Context for container directives
  • Accessing files from the network
  • Per-directory configuration outside httpd.conf
  • .htaccess file configuration
  • Protecting files with passwords
  • Creating a password file
  • Maintaining an ht-password file
  • Password authentication example
  • Password authentication details
  • When authentication fails — generating errors
  • Authentication Information in Databases
  • Restricting access by IP address
  • Listening only on specific IP addresses
  • Restricting access by IP address
  • allow,deny and deny,allow
  • Address and password authentication
  • Character Sets and Human Languages
  • Character Set
  • Setting Content MIME Type
  • Content Expirey
  • Directory Options
  • The different MPMs (Multi Processing Modules) available
  • Tunable Parameters for Performance
  • Enabling KeepAlive

Serving multiple sites with virtual hosts

  • Multiple sites on a server
  • Setting up virtual host names
  • Testing host names
  • Enabling virtual hosts
  • Defining virtual hosts
  • Configuring vitual hosts
  • Using virtual hosts
  • Host aliases
  • Managing many hosts

Dynamic pages with CGI, Perl and PHP

  • Dynamic pages
  • CGI
  • CGI programs
  • Sample Unix shell CGI script
  • Sample Perl CGI script
  • Running CGI programs with Apache
  • CGI parameters
  • Perl CGI parameter example
  • CGI issues
  • PHP scripts
  • Using mod_php
  • PHP configuration
  • PHP compiled code caching, persistent database connections
  • Sample PHP scripts
  • mod_perl
  • Installing and using mod_perl
  • Using ModPerl::Registry and ModPerl::PerlRun
  • ModPerl::Registry v CGI Perl, speedup comparison
  • Perl persistent database connections
  • Other mod_perl features

Using modules

  • Modules
  • Loading modules
  • mod_speling
  • Which Modules Got Loaded ?
  • mod_rewrite
  • Why use mod_rewrite ?
  • Rewrite Flags
  • Rewrite Flags Flow Control
  • Rewrite Flags Affect What is Sent to the Browser
  • Rewrite Flags Affect Processing on the Server
  • Internal Rewriting v Redirection
  • Forcing Redirection
  • Transforming URLs
  • Conditional Rewrites
  • RewriteCond File Tests
  • When RewriteCond is done
  • RewriteCond Browser-Dependent Pages
  • RewriteCond Canonical URLS
  • Preventing hot/deep linking
  • Force use of SSL
  • Time based access
  • RewriteMap
  • RewriteMap Example
  • When Container tests and Rewrites are performed
  • Deploying mod_rewrite
  • Redirecting: mod_alias
  • Per User Directories: mod_userdir
  • Per User Directories: Better Security
  • Directory Listings: mod_autoindex
  • Directory Listings: IndexOptions
  • Monitor Apache Performance with mod_status

Web Proxy with mod_proxy

  • mod_proxy
  • Forward Proxy
  • Reverse Proxy / Gateway
  • mod_proxy Support
  • Proxy Modules And Other Related Modules
  • Configuring a Forward Proxy
  • Storage of Cached Pages
  • Conguring What to Proxy Where
  • Configuring a Reverse Proxy
  • Basic Reverse Proxy Config
  • Load Balancing with mod_proxy_balancer, worked example
  • mod_proxy_balancer cluster manager
  • Proxying by Rewriting
  • Backend Optimisations
  • Access to the Proxy Server

Tomcat with mod_jk connector

  • Tomcat overview
  • J2EE platform overview
  • Apache JServ Protocol (Ajp)
  • Installing Tomcat with Apache
  • Testing Tomcat, Welcome Page
  • Connecting Apache and Tomcat
  • Using the Proxy connector
  • Using the mod_jk connector
  • Dynamic pages, servlets and JSP
  • Java Servlets
  • Servlet/JSP Containers
  • Servlets v CGI
  • Sample JSP

Serving pages using HTTPS with mod_ssl

  • HTTP security
  • HTTPS
  • Installing mod_ssl
  • Getting a certificate
  • Configuring mod_ssl
  • HTTP and HTTPS sites cohabiting
  • HTTP and HTTPS virtual hosts
Intro to Apache Web Server Administration
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